USSD Codes in Kenya

Common Essential USSD Codes in Kenya

USSD stands for Unstructured Supplementary Service Data. 

What is a USSD code? It’s a technology mobile network operators use to provide communication between the user’s mobile device and various network-based services, without requiring an internet connection. 

It allows users to access services and interact with them through a simple menu-driven interface, typically by dialing a shortcode prefixed with ‘*’.

In Kenya, USSD codes are widely used for various purposes, including checking account balances, buying airtime, subscribing to services, and accessing customer support. 

On your phone, open the phone application and enter the USSD code prefixed by a * key and postfixed by a # key then press the call button.

Here are some of the common USSD codes used in Kenya:

1. Checking Account Balance: Dial *131# to check your account balance with Airtel and Telkom or *144# for Safaricom.

2. For the Safaricom airtime top use *141*PIN#.

2. Data Bundles: To purchase data bundles, dial *544# for Safaricom, Airtel and Telkom.

4. For M-PESA (Safaricom): Dial *234# to access M-PESA services, including money transfers, payments, and withdrawals. For Airtel Money: For Airtel money services, dial *334#.

5. M Tiba, dial *253# and follow the prompts to get treated under your subscribed insurance provider.

6. Please Call Me

To Send a “please call me” message to someone just dial *131*recipient’s Mobile number followed by #.

7. Government Services

  • eCitizen: Access government services like passport applications and driving license renewals by dialing *222#.
  • Kenya Revenue Authority (KRA): Use *222# for tax-related services.
  • National Hospital Insurance Fund (NHIF): Check your NHIF status with *155#.
  • Higher Education Loans Board (HELB): Dial *642# for HELB-related inquiries.
  • National Social Security Fund (NSSF): Use *303# for NSSF-related queries.
  • National Social Security Fund (NSSF) SACCO: Use *477# for NSSF-related queries.
  • Kenya Power and Lighting Company (KPLC): Access KPLC services with *977#.
  • Nairobi Water: For water-related services in Nairobi, dial *888#.
  • Nairobi County Services: Get information about Nairobi County services by dialing *235#.
  • Hustler Fund: To apply for the service dial *254# to access the Hustler Fund.

How to Apply for the Hustler Funds

Purchasing Services: Many services such as insurance, loans, and subscriptions can be purchased through USSD codes provided by the respective service providers.

USSD codes are powerful tools that simplify essential services, making them accessible to everyone, regardless of their phone type or internet connectivity. 

These are just a few examples of the numerous USSD codes available in Kenya. Users can typically find USSD codes for specific services by visiting the respective network operator’s website or contacting customer support.